Skip to content
devonshire-square-749x499

Devonshire Square

The foundations for a first-rate service start with a modern, efficient IT infrastructure

Sector

Real Estate

No. of Users

60+

Location

London

Client since

2007

The challenge

When OryxAlign successfully tendered and won the contract to provide the technology support for Devonshire Square (DSQ), the infrastructure was unreliable and totally unfit for purpose.

DSQ's physical servers were running out of space and constantly failing, which caused serious concern for the management. To add to the challenges, there was a management drive to update DSQ's corporate image, and as technology was a key part of this, changes had to be made.

The solution

Firstly, OryxAlign delivered a refresh of the server and desktop infrastructure, which brought much-needed stability to the technology platform. The new infrastructure was supported by OryxAlign’s proactive and managed technology support agreement, which provides users with the feel of an onsite IT department.

OryxAlign was called upon to provide consultancy services to plan a complete CCTV infrastructure refresh and expansion. OryxAlign employed its project management and senior technical team to implement 10 new CCTV cameras and a new data storage platform that would retain CCTV data for longer; all delivered on time and on budget.

The following year, OryxAlign was commissioned to plan, design, and implement an external public wireless infrastructure on the DSQ estate. The project involved installing high-powered intelligent wireless access points in high-level strategic locations across the DSQ estate. The physical installation of the AP infrastructure was completed out of hours and on weekends and involved the use of high-level access machinery. Once again, OryxAlign’s professional and highly efficient project management and senior technical team delivered the project on time and on budget.

OryxAlign implemented a new virtualised infrastructure to replace the physical server infrastructure, together with a new Gigabit CISCO network infrastructure throughout the estate. In addition, a new SIP voice solution with high availability and failover was implemented.

Later, OryxAlign continued to work closely with DSQ and installed AV infrastructure in all seven residential apartments, enabling tenants to subscribe to an array of digital HD services.

Then, OryxAlign implemented a 10GB fibre core network spanning the entire DSQ estate, along with a high-performance wireless technology refresh.

OryxAlign and DSQ are now committed strategic partners that have reaped numerous rewards for over a decade and are still going strong. OryxAlign’s dedication and commitment to delivering first class technology delivery and management has been instrumental in the development of DSQ; resulting in a new age multi-purpose commercial, retail and residential venue at the very heart of the City of London.

The benefits

  • Technology refresh of the server and desktop infrastructure and CCTV infrastructure refresh and expansion
  • The establishment of high-powered intelligent wireless access points in strategic locations across the DSQ estate
  • A new 10G network infrastructure throughout the estate and SIP solution with high availability and failover
  • Installation of an AV infrastructure in residential apartments, enabling tenants to subscribe to digital HD services
  • A 10GB fibre core network spanning the estate, together with a high-performance wireless technology refresh
  • Provides a single point of contact for users with the feel of an onsite IT department
  • Continuous improvement of the IT infrastructure as well as the introduction of enhanced security
  • A strategic and committed partnership spanning over a decade

"Before OryxAlign came on-board as our technology support partners our Servers where continually going offline, after some great engineering work we are now seeing a 99% uptime across our entire infrastructure."

Devonshite Square - Carsten Lund, General Manager