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GSM Association

Strategic partnership produces secure, compliant, and efficient infrastructure for GSMA 

Sector

Telecommunications

No. of Users

500+

Location

London

Client since

2024

The challenge

The GSM Association (GSMA) required a network infrastructure overhaul when relocating to new offices. With around 400-500 employees, their initial issues involved needing help with network wireless technology and ensuring seamless connectivity was distributed to all areas of their new workspace.

Additionally, their Microsoft Azure platform and 365 tenancy had grown organically and needed an audit and assessment to optimise both environments, manage their growing fleet of devices, and prepare for future technological advancements. 

The solution

GSMA enlisted OryxAlign's expertise to address its requirements. First, OryxAlign tackled the immediate challenge of stabilising GSMA's wireless network and expanding its data connectivity in its new office.

Following this, a comprehensive audit and assessment of GSMA's Azure environment was conducted, assessing identity management, storage accounts, database services, networking optimisations, and cost analysis. The audit culminated in detailed recommendations and a scope of work document to enhance their Azure infrastructure. 

Subsequently, OryxAlign turned its focus to GSMA's Microsoft 365 tenancy to complete an in-depth security audit.

The solution involved implementing advanced security measures, which significantly improved the security and compliance of GSMA's Microsoft 365 environment. 

Additionally, OryxAlign proposed and began managing GSMA's endpoint devices using Microsoft Intune and initiated a project to standardise all endpoints with Windows 11.  

The benefits

The collaboration between GSMA and OryxAlign led to substantial improvements across multiple facets of GSMA's IT infrastructure.

Enhanced Network Stability: The initial stabilisation of the wireless network ensured reliable connectivity for GSMA's operations, facilitating a smooth transition to the new office. 

Improved Security and Compliance: Through rigorous audits and advanced security protocols, GSMA's Azure and Microsoft 365 environments became more secure and compliant with industry standards. This resulted in a more resilient IT framework capable of withstanding security threats. 

Operational Efficiency: By managing their endpoint devices and standardising on Windows 11, GSMA achieved a more streamlined and efficient IT environment. This standardisation reduced the complexity and variability of device management, leading to easier maintenance and support. 

Strategic Partnership: The ongoing relationship and co-managed services between GSMA and OryxAlign fostered a strong partnership. This collaboration allowed GSMA to leverage OryxAlign's deep technical expertise while maintaining control over its IT operations. 

Overall, OryxAlign's interventions led to a more secure, compliant, and efficient IT infrastructure for GSMA, positioning them well for future growth and technological advancements. This strategic partnership highlights the importance of expert consultancy in navigating complex IT challenges and achieving significant organisational improvements. 


“OryxAlign's Microsoft expertise and business acumen have been impressive. Their solutions and technical delivery team are not only highly skilled and experienced but are also a real pleasure to work with. Their detailed project scoping ensured we got maximum value from our investment in their consulting and assessment services.” 

GSMA - Andy Scott, Head of Information and Cyber Security