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Managed IT

IT aligned to your people,
not only your technology.

Imagine if your IT was something you could always
feel happy about, knowing it was always aligned with
your business and was never an obstacle to getting
things done.

In the decades we've been in this business, we think we've figured out how to help you find that feeling. The secret? Putting people ahead of technology. Always listening to them and being generous with our knowledge.

Oryx Align - Manage IT-1

24x7 IT Support

Gain the benefit and engagement of an internal IT team supported by a global network of highly skilled and experienced technical talent.

At the core of our IT support and service offering lies an enduring commitment to excellence, across every aspect, from the installation and monitoring of networks, securing user endpoints,
through to the care, support and productivity of the user community.

Our ‘always-on’ follow-the-sun service desk, pre-emptive monitoring and our service automation, combine to deliver a reliable, consistent and efficient managed IT service, which stretches beyond traditional IT support.

Digital Employee Experience

Enhancing the digital employee experience is critical for driving productivity and engagement in today's modern workplace. By leveraging digital employee experience (DEX) solutions, organisations can gain powerful insights into employees' interactions with technology and identify areas for improvement.

Am embedded DEX platform enables IT teams to proactively identify and resolve technology issues, extensively automate tasks, and personalise the digital workspace. This optimised experience improves user sentiment, boosts efficiency, reduces frustrations, and strengthens an organisation's ability to attract and retain top talent.

Ultimately, prioritising the digital employee experience through DEX fuels better business outcomes.

Co-Managed IT Support

Our tailored co-managed IT services fill the gaps in your capacity and expertise by empowering your internal tech teams.

From scale-ups to large enterprises, our service delivery teams engage seamlessly allowing your internal team to concentrate on more strategic projects and tasks, secure in the knowledge that
your primary and BAU requirements are being fulfilled by a trusted delivery partner.

Though a co-managed partnership we can overcome IT challenges more effectively, maintain agility, operational resilience and allow our clients to focus on their core business goals.

MANAGED
IT SERVICES

IT Support
TOUCH

IT support

Our 'always-on' service desk, pre-emptive monitoring and our service automation, combine to deliver a reliable, consistent and efficient managed service.

IT support

Our 'always-on' service desk, pre-emptive monitoring and our service automation, combine to deliver a reliable, consistent and efficient managed service.

DEX
TOUCH

DEX

Digital employee experience (DEX) has become a critical factor in because it can optimise today's new digital workplace and strongly influence positive business outcomes. 

DEX

Digital employee experience (DEX) has become a critical factor in because it can optimise today's new digital workplace and strongly influence positive business outcomes. 

co-managed IT
TOUCH

co-managed IT

Fill in the gaps in your capacity and expertise by exploring the synergy of co-managed IT, blending your internal tech expertise with our experts.


co-managed IT

Fill in the gaps in your capacity and expertise by exploring the synergy of co-managed IT, blending your internal tech expertise with our experts.


Service 4
TOUCH

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service 4

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"Moving from on-premise IT to OryxAlign’s infrastructure as a service model has delivered significant gains and business benefits for our UK operation and has allowed us to instantly scale our IT and deploy new application servers across our business. They have given us the peace of mind knowing that our intellectual property and corporate data is safe and secure."

Emma Benson, Operation & Facilities Manager, Ella's Kitchen

frequently
asked
questions

What are Managed IT services?

Managed IT Services are a way for businesses to outsource their IT operations and responsibilities to a dedicated team within a Managed Services Provider (MSP). These services are proactive and ongoing, typically offered for a monthly fee, and are designed to improve your it infrastructure, it systems and operations, reduce IT problems, and cut expenses. Managed IT Services aim to provide ongoing support, consultancy services while reducing cyber threats and risks. 

Learn more in our Managed IT Guide

What is a Managed Service Provider (MSP)?

A Managed Service Provider (MSP) is a specialist company that remotely manages and maintains your organisation’s IT infrastructure, systems, and end user environments. As your trusted service provider, we become an extension of your business, delivering a comprehensive range of managed services designed to keep your technology infrastructure secure, resilient, and running smoothly. Our services include network management, cyber security, data backup, and technical support—ensuring your IT systems are always protected and optimised.

 

How does a MSP become an extension of your team?

When it comes to protecting data centre and industrial assets from cyber-attacks, knowledge and visibility is power. However, turning data into information and knowledge is an ongoing challenge for many OT environments.  Improving visibility and security of the OT estate within a commercial facility is critical to maintaining cyber resilience.   

Since no OT environment is immune to threats, we empower you to detect and respond to them immediately and effectively with our enterprise OT Cyber solutions

Can Managed IT improve business efficiency?

We provide essential life-cycle management to optimise IT infrastructure from inception to retirement, encompassing planning and design, procurement, implementation, management, monitoring, upgrades and refreshes, and end-of-life management.

This holistic approach delivers a reduced total cost of ownership, improved infrastructure performance, enhanced security and compliance, increased efficiency, and future-proofed technology investments.

Are Managed IT and Cybersecurity Services the same?

Managed IT Services and Cybersecurity Services are separate but complementary.

Managed IT Services handle the day-to-day running of tech systems; like network monitoring, device management, user support, and backups, to keep operations smooth and reliable.

Cybersecurity Services focus on protecting systems and data from threats, using tools like firewalls, threat detection, and incident response.

Together, they ensure a secure and efficient IT environment. Discover the role of Managed IT in Cybersecurity protection

 

How to choose the right Managed Service Provider (MSP)

Choosing the right Managed IT Services provider (MSP)  involves evaluating their experience, responsiveness, and ability to align with your business goals. Look for a provider with a proven track record in your industry, strong client references, and a comprehensive range of services—from proactive monitoring to user support and cybersecurity. Ensure they offer clear SLAs (Service Level Agreements), 24/7 support, and scalable solutions that can grow with your business.

Learn how to choose the right MSP for your business.

Empower your organisation with a dedicated team that aligns technology with your needs. Reliable, proactive, people-centric IT solutions with 24/7 support and advanced automation.

Ask a question using the form or call us on 0207 605 7890.
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client
success
stories

Shionogi
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case study

Shionogi

Due to rapid growth, Shionogi’s existing IT support services arrangements no longer suited their business and operational requirements. With a more mature agile, efficient solution needed, Shionogi approached OryxAlign to provide strategic direction and consultancy to mature their IT strategy, build an internal capability and deliver a managed technology service to support the forecasted growth of their operations in the UK and Europe.

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Brockton Capital
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case study

Brockton Capital

Due to the highly sensitive nature of its business, the IT systems at Brockton Capital are critical to the smooth and secure running of its entire operation. Likewise, the ongoing support of its user community and infrastructure demands to be of a truly exceptional standard.

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The Mailbox
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case study

The Mailbox

An aging and inefficient infrastructure was causing increasing frustration and operational issues at The Mailbox. Critical business functions such as telephony were being affected by end-of-life and poorly managed Cisco infrastructure, which was proving to be a sizeable risk to the 24×7 operation. To add to the problems, there was a notable lack of proactive and responsive managed services, further frustrating the user community.

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Solace Women's Aid
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case study

Solace Women's Aid

Solace wanted greater efficiency and collaboration so that staff spent more time supporting survivors and less time navigating files on their laptops and emailing attachments for teams to update.

The charity also has a flexible workforce, including many volunteers and contractors on short-term projects. They needed support that could quickly set up new employees but also quickly remove access after their contract ends.

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VIRTUS
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case study

Virtus

The very environment in which VIRTUS operates makes it susceptible to a range of ever-intensifying trends, challenges and threats; as a direct result, a sophisticated approach to security is an absolute imperative.

To add to an already challenging situation, the VIRTUS infrastructure is growing increasingly complex and constantly evolving due to a number of factors: ongoing expansion, growing and developing infrastructures, flexible workforces, users moving outside the corporate perimeter and accessing resources from a range of alternative devices.

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Ella's Kitchen
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case study

Ellas's Kitchen

Ella’s Kitchen recognised that its unreliable and dated IT infrastructure was not fit to meet the challenges of its rapidly growing business. A major refresh was urgently needed, and a managed technology support solution was the only answer. 

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Are you ready to fall in love with managed IT?

Click the button or give us a call on
+44 (0) 207 6057890

OryxAlign Employee 1

Are you ready to fall in love with managed IT?

Click the button or give us a call on
+44 (0) 207 6057890

OryxAlign Employee 1